We’ve supported Toronto’s Hospital for Sick Children (SickKids) with quality assurance and testing on multiple initiatives. One key project involved adding a greeting card option to their online fundraising and shopping experience.
The Challenge
Ensure a new greeting card supplement in the shopping cart worked flawlessly — allowing donors to add a virtual or physical card to their purchase — across both desktop and mobile devices, without disrupting the critical fundraising flow.
Our Solution
We provided thorough quality assurance testing focused on functionality, usability, and cross-device performance. The feature needed to be customizable and flexible while remaining simple and reliable for donors supporting SickKids.
Our testing covered the full user journey so supporters could complete their purchases and add greeting cards with confidence on any device.
Key Deliverables
- Comprehensive QA and functional testing
- Desktop and mobile device testing
- Validation of customizable greeting card feature
- Support for a seamless fundraising user experience
Results
The greeting card feature launched successfully as a reliable addition to SickKids Foundation’s online donation and shopping experience. Donors could easily add virtual or physical cards to their orders across devices, supporting a vital fundraising initiative for a highly respected organization.
Services: Quality Assurance Testing · Cross-Device Testing · Functional Testing
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